Refund policy

DELIVERY AND SHIPMENT
Denmark:
The delivery time for your order is 5-8 workingdays for artprints and artworks. 
Europe:  
The delivery time for your order is 7-10 workingdays for artprints and artworks. 
Anywhere else:
The delivery time for your order is 10-20 workingdays for artprints and artworks depending on where to.  

If you have any questions regarding the estimated delivery and shipment time feel free to contact us on patrick@pablobablo.com. 

 

IF YOU REGRET YOUR PURCHASE (WITHDRAWAL)

Pablo Bablo offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail on patrick@pablobablo.com In your message, clearly make us aware, that you want to use your right of withdrawal.

 

CONDITION OF THE ITEM YOU HAVE RETURNED

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.

This means, that you have to return the item in the same condition as you received the item upon delivery. If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Pablo Bablo to evaluate the item's condition.

WARRANTY

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Pablo Bablo in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

Pablo Bablo covers return costs to a reasonable extent.

When returning, please contact us at:

Pablo Bablo
Østerbrogade 140, 2100 København Ø
Patrick@pablobablo.com

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.